Our Most Recent Service Reviews
Justin explained everything that he was doing and did amazing on our maintenance visit. 😀
Ryan was so kind to help us find our issue and explain why and what we could do to fix the problem. I would recommend them to anyone who asks!
Holton and Dalton installed our Ultra Water system. They explained everything clearly, pointed out things that will help keep it maintained. They were kind to wear foot protection in our house, and laid out protective measures to protect our carpet. They ...were informed and experienced and definitely knew what they were doing. Donnie Woodruff was the tech who initially came to give us a quote. He was also very informed and experienced. He explained all the systems to us, cost vs. benefit very well. We ended up getting the top tier ultra system with his guidance. Black Diamond also has many other house service maintenance and we will be signing up for that as well. We are giving 5 stars! Love seeing a company like this in the world today! They know thier products and have service, staff, capabilities that create happy customers! We are now on board with Black Diamond! We could not be more pleased with our new water system and the service provided by Black Diamond and thier capabilities and staff. I recommend them to any one looking for this service or any of the others they offer. Great job!
Went the extra miles (literally) to provide great service. Ryan was excellent. He provided bids on several items that we were considering and was very polite when we decided we couldn’t do it all at once and had to decline some of the work. He provided ...great explanations of the systems he repaired and how he was fixing things. Would %100 look forward to working with him again.
We had a furnace tune up by Garett and Canyon. They were professional, thorough and answered all the questions I had. Great experience today
Canyon and Garret came out to help with our heating problem. They were thorough and evaluated multiple different issues, even FaceTiming our system to another team member for a consultation. They got our system up and running and explained what they ...were doing every step of the way. Thanks guys! You made a challenging situation a little bit better today.
Coby was fantastic!
Made an appointment Wednesday night and they were there at 10am the next day. Nate assessed the issue with my water heater and it was clear that it needed to be replaced. Spencer and Bryant arrived with a replacement water heater by noon. The new unit ...had a manufacturing defect and started leaking, so they took it back and replaced it immediately. Everyone was friendly and did great work. I will definitely call them again next time I need a plumber.
Fantastic service. Jose and Dalton were not only professional, but shockingly efficient. Would recommend.
Wesley was awesome