Our Most Recent Service Reviews
Rusty was awesome. Super efficient and friendly. I would highly recommend.
Furnace wasn’t turning in. Thomas was great. He got us back up and heating quickly. Thanks, Thomas!
I called Black Diamond to let them know that my furnace was having some issues and while it was running, it was not producing enough heat to keep my house warm. They told me a tech would be at my house within the next 3 hours. I didn't hear from them for ...4 hours. I called the office back to ask where the tech was and they said he was running behind, but I was next on his list, and he would be to my house within the next 2 hours. He didn't show up. This time someone at their office called me to let me know that they were still running behind but assured me that they were coming and would be to my house in the next hour and a half. They still didn't show up and never called back. Not only was this extremely unprofessional, but it was also dangerous as outside temperatures were below 25 degrees. Because they never showed up, I cannot speak to the quality of their work. I would not recommend this company because they would rather have another job on their schedule than keep my family and home safe.Read More...
We had quite the disaster with our sewage line breaking. These guys came to the rescue very quickly so that we could get back to using our plumbing system. They came right on time and worked very hard so that we could get back to normal life. Mike was ...very helpful and informative throughout the whole process and explained everything very well. Super nice people and very professional. Would definitely recommend!!Read More...
They came right out and fixed a clogged pipe after roto rooter failed and refused to fix the problem after their first attempt failed. The pricing was awesome and their technician, Josh was very personable and fast. Based on my experience compared to ...others, I'd call them first for sure.Read More...
Shandon the electrician was awesome help today We are so impressed with the service we received. Tried several other companies no one would return a phone call. Black Diamond answered the phone and we had service the next morning. Set up the time and ...gave updates on when to expect them. Great service.Read More...
Thomas did an excellent job with our furnace inspection. He was very friendly, on time, and completed the work quickly. We will definitely use this service again!
Patrick & Malachi (hope I got the spelling right) did a good job. No fuss or drama, would use again for sure.
Rusty was our tech and he was fantastic! Did our furnace tune up and made recommendations for some maintenance cleaning after a remodel to preserve the life of our furnace on the blower motor that had some debris in there that he also cleaned out for us. ...We love Black Diamond Experts and use them for almost everything because we trust them, they do quality work and have competitive pricing. Thank you Rusty and Black Diamond Experts!Read More...
Way overpriced. Two appointments and nearly $400 to replace a $30 part. I regret having purchased a service contract.
